How can we help?
SafeKeep is a private, offline-first vault for your documents and receipts. If something is not working or you have a question, reach out and we will get back to you.
Contact us
Email: support@dgenterprise.space
WhatsApp: +237 678 060 946
We typically reply within 24 to 48 hours, Mon-Fri.
Frequently asked questions
Does SafeKeep need an internet connection?
No. SafeKeep works fully offline. There is no account and no sign-in. Your vault opens instantly on your device.
Where is my data stored?
On your device only. Document attachments are encrypted at rest with AES-GCM. Nothing is uploaded to us.
How does scanning fill in the details?
When you snap or upload a photo, SafeKeep reads the text on your device to suggest a title, category, number, and amount. Auto-fill is a helper, so please review every field before saving.
What is the recovery key?
It is the key that unlocks your vault. Back it up somewhere safe. If you lose your device without a backup, your encrypted documents cannot be recovered.
How do I export my expenses or budget?
From the Money tab you can export a spending CSV, and from Budget you can export a real Excel workbook for any month range, then share it wherever you like.
How do I delete my data?
Delete a document to remove it and its encrypted file from the device. Uninstalling the app removes all of its local data.